Shipping & Handling:
Your order will be shipped with Royal Mail 1st class. We aim to despatch your order within 2-3 working days. If the package doesn't fit through your letter box, your postman will attempt one delivery and will leave a calling card so that you can contact them to arrange a redelivery or to collect it from your local Royal Mail depot. *
*Please note that if a delivery is returned to us due to 'no answer' at the address provided or 'No further instructions given' when a calling card has been left, you will be liable for any return postage costs & also the cost to post your order out again.
Faulty or Damaged Items:
Should you receive a faulty or damaged item(s), we reserve the right to repair the item(s), replace or refund you for the purchase price paid for any item(s) which are found to be defective, incorrect or damaged on delivery. If the item(s) are defective, incorrect or damaged on delivery, please notify us within 3 working days and return the item(s) to us.
Please note that we will process a refund the postage charges on defective or damaged goods.
Refunds will be made to the account that was used for the initial payment of the order. Once the refund has been processed, you will receive an e-mail notification & confirmation that the transaction has been processed. Please allow up to 10 working days for the funds to appear in your account.
Please contact us via messaging us on social media or e-mail to discuss the faulty or damaged items.
Due to the nature of the items we sell, we are unable to exchange or refund non damage/faulty products.
Ownership of Rights:
All rights, including copyright, in this website are owned by or licensed to Little Clay Shop.
Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
Accuracy of Content:
We have taken every care in the preparation of the content of this website, in particular to ensure that all the goods have been fairly described and that the prices are all correct at the time of publishing (and are kept up to date).